Fulfillment Policy
Fulfillment Policy
Last Updated: August 7, 2026
1. Scope of Digital Inventory
All products distributed via the FGG online storefront are 100% digital goods consisting of unique, unactivated alphanumeric activation strings and license keys. We do not maintain, manage, or ship physical inventory, physical components, packaging, or installation discs.
2. Execution Timeline & Logistics
Our custom-built e-commerce engine is engineered for instantaneous digital delivery.
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Immediate Interface Exposure: Upon completion of checkout and real-time payment authentication through Wix Payments, the digital utility key is immediately displayed to the buyer on the post-purchase confirmation webpage.
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Electronic Backup Dispatch: Simultaneously, an automated platform notification containing a copy of the license code and official software activation guidelines is routed to the customer's registered email inbox within 60 seconds of checkout.
3. Supply Verification & Legitimacy
FGG explicitly owns 100% of our available license key inventory pool prior to listing products on our website. We do not dropship or act as a peer-to-peer marketplace platform. All credentials are pre-verified for single-user validation.
4. Fulfillment Assistance & Contact Details
If a server timeout or network latency issue interrupts the real-time display of your license key, please contact our support lines immediately. We will manually resend the key details within 12 hours after confirming the payment logs.
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Customer Support Email: kamanesf@gmail.com
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Customer Support Phone: 843-305-2956